Academic Content Director, Asset Management & Planning

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. 

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future. 

Our mission 

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.  

Our Purpose

To foster positive change.  

Values  

1. Cultivate the humanistic approach.  
2. Empower your entrepreneurial spirit 
3. Cherish the diversity of people, mind, and experience 
4. Drive innovation with a proactive mindset

Syllabus and Academic Documentation Operations 

• Ensure the end-to-end management of the syllabus process, from planning and monitoring through to closure. 
• Coordinate the preparation and management of academic documentation, teaching materials and associated information.  
• Add new items to the academic materials catalogue as needed, based on faculty demand and new learning resources. 
• Define and maintain procedures, controls and quality criteria that ensure process consistency. 
• Oversee calendars, workloads, milestones and dependencies to ensure established deadlines are met. 
• Identify operational incidents and risks, resolve or escalate them where necessary, and follow up until closure. 

Team Leadership and Development 

• Organise, allocate and supervise the team's work, setting clear priorities and responsibilities. 
• Manage team capacity and sizing in line with academic cycles and peaks in activity. 
• Define objectives, assess performance and provide regular feedback. 
• Foster greater autonomy, specialisation and results orientation within the team. 
• Promote a culture of collaboration, accountability, learning and continuous improvement. 

Technological Transformation and Process Improvement 

• Identify operational needs and opportunities for digitalisation, automation and simplification. 
• Translate the area's needs into clear, prioritised functional requirements. 
• Work with IT on functional testing, solution validation and incident resolution during implementation. 
• Coordinate the validation of solutions and the resolution of incidents during implementation. 
• Facilitate the adoption of new tools within the team through communication, training, support and usage monitoring. 
• Monitor the results of implemented solutions and propose improvements based on data and feedback. 

Data, Reporting and Coordination 

• Define and maintain indicators to monitor activity, deadlines, quality, efficiency and technology adoption. 
• Prepare regular reporting to support decision-making and anticipate needs or deviations. 
• Collaborate with the Academic Planning and Faculty Experience, Academic Operations and Library teams, Program and Area Directors, faculty members and academic coordinators. 
• Act as the functional counterpart to IT and product teams, as well as to Administration and suppliers where appropriate. 
• Align expectations among the different stakeholders and ensure clear communication throughout operational cycles and projects. 

Education and Experience 

• Master's degree or postgraduate qualification. 
• Demonstrable experience of 5 to 7 years in team management, operations, process management, transformation or related roles. 
• Experience in process improvement and automation, data analysis and reporting. 
• Experience leading technology projects and working with technical teams from a functional perspective. 
• Experience in the higher education sector. 
• Professional level of English, spoken and written. 

Technical Knowledge and Skills 

• Practical knowledge of technology tools applied to process and operations management. 
• Advanced Excel skills and the ability to analyse, structure and present data clearly. 
• Knowledge of project management methodologies and the ability to apply them in practice. 
• Ability to define functional requirements, design tests, validate solutions and support their implementation. 
• A technical profile in development, programming or systems architecture is not required. 
• Knowledge of academic resources and content will be valued. 
• Knowledge of automation tools, data visualisation, workflow management and academic platforms will be valued.