Customer Billing Junior Associate, Admin & Accounting

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. 

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future. 

Our mission 

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.  

Our Purpose

To foster positive change.  

Values  

1. Cultivate the humanistic approach.  
2. Empower your entrepreneurial spirit 
3. Cherish the diversity of people, mind, and experience 
4. Drive innovation with a proactive mindset

• Manage student enrollment and billing processes end-to-end, in close coordination with Admissions, Financial Aid, Registry, and Academic Departments.
• Process and reconcile daily bank transactions, ensuring every accounting entry is accurate and traceable.
• Oversee donations from both an accounting and administrative perspective.
• Be the go-to person for student inquiries on account statements, payments, due dates, and financial conditions — providing clear, accurate, and empathetic explanations.

Must-have

• Academic background — Bachelor’s degree, ideally in Business, Finance, Accounting, or a related field.
• Relevant experience — Previous work in billing, collections management, or accounts receivable.
• Accounting foundations — Solid understanding of accounting principles and confidence working with day-to-day financial operations.
• Digital fluency — Excellent command of Microsoft Office, especially Excel.
• Bilingual communicator — Fluent in English and Spanish, both written and spoken.
• Customer mindset — Ability to explain financial information in a clear, patient, and approachable way.
• Global mindset — Comfortable working in international, multicultural environments.
• Team player — Strong collaborative mindset, working effectively across departments and teams.

Nice-to-have

• ERP & financial systems — Hands-on experience with Microsoft 365 ERP or treasury platforms such as Kyriba.
• AI-driven mindset — Experience and willingness to learn and apply AI-driven tools (ChatGPT, Copilot, Claude, etc.) in administrative and accounting processes.
• Analytical eye — Curiosity for spotting inconsistencies in data and turning them into actionable improvements.
• Higher-education context — Previous experience in academic institutions or service-oriented organizations.

Unleash your full potential and make an impact. The next move is yours!