Customer Billing Assistant - Segovia (Temporary)

Are you interested in joining a dynamic and international team of professionals to transform education? IE University Administration & Accouning department is looking for a Costumer Billing Assistant (Temporary) to join its team! 

The mission of the Costumer Billing Assistant (Temporary) will be the effective management of the student accounts in order to be able to answer any question that the clients might have regarding their outstanding fees and other issues related to the IE, University, Foundation or AAA, and facilitate them what is necessary. Supervise the income of other departments of the IE group.

Why IE University?

With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning. 

Our Purpose

At IE University, we foster positive change through education, research, and innovation.

As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.  

Our People

At IE we are:

• People-driven
• Change Builders
• Autonomy Enthusiasts
• Communication Enthusiasts
• Knowledge Champions

We are looking for a person to join a full-time position in Segovia.  

Your role as Costumer Billing Assistant (temporary) will involve: 

• Enrollment and Billing of the students. Coordination with Admissions and Financial Aid
  Departments, Registration Office and Academic direction of the Programs.
• Billing of Services provided by other companies and departments of the IE group.
• Accounting tasks related to the bank accounts.
• Late payment management.
• Management of N19, direct debits, refunds and overpayments of the clients.
• Management of the Donations.
• Customer service in person and by telephone and email. Maintain a good relationship with the clients and proactively manage received information to solve problems and doubts related to the payments.
• Audit support.
• Monthly and annual closing.

To thrive in this role, you should have:  

• Proficiency in English and Spanish (written and oral).
• At least 3 years of experience.
• Teamwork skills, ability to perform several tasks at the time, excellent problem solving and
  communication skills, customer-oriented.
• International profile with work experience in multicultural companies.
• Accounting knowledge and ERPs usage experience.

It’s time to bring your best and make your mark. Now the choice is yours! 

If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.