Project Manager – Tourism Online Academy (Temporary)

Project Manager  - Tourism Online Academy (Temporary)

Are you interested in joining a dynamic and international team of professionals to transform education? IE Operations and Course Management team within the Digital Learning unit is looking for a Project Manager to join its team! 

The Project Manager will be dedicated to the ongoing management, development, and growth of the Tourism Online Academy (https://www.unwto-tourismacademy.ie.edu/) in partnership with an international non-governmental organization. The Project Lead will work on the Operations and Course Management team within the Digital Learning unit of IE University. This person will be responsible for maintaining and nourishing the relationship between IE and the partners and will manage and oversee the multi-faceted project of the next phases to scale the Tourism Online Academy, including adding new courses in different languages and from different Academic Partners, efforts to promote the platform and increase its participants base, revamp the platform to ensure a user friendly and efficient learning experience, and include AI functionalities within the platform.

Why IE University?

With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning. 

Our Purpose

At IE University, we foster positive change through education, research, and innovation.

As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.  

Our People

At IE we are:

• People-driven
• Change Builders
• Autonomy Enthusiasts
• Communication Enthusiasts
• Knowledge Champions

We are looking for a person to join a full-time position in Madrid.  

Your role as Project Manager will involve: 

• Overseeing a multi-faceted project of an existing educational program’s next phase of development including incorporation of additional Academic Partners to create new courses, platform revamp and relaunch, scaled marketing strategy, improvement of current Learning Analytics and incorporation of new AI features, and translation of courses into multiple new languages.
• Maintain and nurture the relationship with founding partner organization to execute the implementation of the program successfully and collaborate with other relevant stakeholders
• Act as point of contact (in coordination and in constant communication) with the different IE departments involved in the operations of the program (IT, Marketing, Instructional Designers, among others)
• Regular project reporting to program partner and internal stakeholders
• Foster and nurture a community of practice with current and former participants in the programs, facilitating networking opportunities and authentic engagement beyond the course contents
• Lead continuous improvement efforts for the program, extracting insights from Learning Analytics and survey results, creating a feedback loop to the design teams

To thrive in this role, you should have:  

• Proven experience as a project manager, program manager and/or stakeholder manager. Experience running online or blended programs is very valuable
• Project management skills and experience, while leading and coordinating teams to efficiently execute project phases or tasks
• Well-developed interpersonal skills, and the proven ability to develop and maintain strong relationships and with a solid customer service focus
• High level of technological literacy, able to quickly adopt new technologies and create criteria for new platform, tool, or technology use
• Curious and entrepreneurial spirit, able to take initiative and lead new and innovative projects
• Great communication skills both oral and written, including delivering presentations to clients, demonstrating poise and professionalism
• Fluent in English and Spanish
• Degree in Business, Education, or equivalent discipline and master program from a recognized university or business school

It’s time to bring your best and make your mark. Now the choice is yours! 

If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.