Program Assistant, Corporate Masters (Temporary)

Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University is seeking a highly skilled and creative Program Assistant to contribute to our cutting-edge educational initiatives within the Corporate Masters department!

The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program. This role reports to the Program Manager and the Executive Director of Corporate Masters.

We are looking for a person to join a full-time position based in Madrid (Maria de Molina 31).

The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player.

The most relevant tasks managed by the Program Assistant include but are not limited to:

• Act as point of contact (coordination and constant communication) with the different departments involved in programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
• Operational delivery of the program: Attend and support the corporate students and professors on a daily basis and manage online and face to face logistics.
• Manage a high volume of e-mail and respond on time to student queries.
• Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues.
• Process internal expense reports and logistical duties to ensure a smooth running of the department ( payments, invoicing, travels, etc..)
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Assist the Program Management Team in the communication with internal and external stakeholders (students, professors, IEU departments).
• Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.
• Helping with event organization.

To thrive in this role, you should possess the following qualifications:

• Bachelor’s Degree.
• Fluency in both English and Spanish, and good communication skills (verbal and written). Arabic is a plus.
• A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Curious, open to learn and with team-working skills.
• Strong desire to work in a multicultural environment, multi-stakeholder environments, as well as a strong customer orientation, are essential.
• Candidates must possess a valid EU work permit.

It’s time to bring your best and make your mark. ​Now the choice is yours! ​

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If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.