Program Assistant, School of Architecture & Design

Job Locations ES-Madrid
Posted Date 1 month ago(08/11/2022 14:31)
Job ID
# of Openings
Program Management


The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.  


Key Action Areas:


The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player. The most relevant tasks managed by the Program Assistant include but are not limited to: 

  • Act as point of contact (coordination and constant communication) with the different departments involved in programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).   
  • Attend and support the students and professors on a daily basis.  
  • Manage a high volume of e-mail and respond on time to student queries. 
  • Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues.  
  • Process internal expense reports.  
  • Compile and update databases with student information.  
  • Contribute to the preparation and edition of reports and presentations. 
  • Assist the Program Management Team in the communication with internal and external stakeholders (students, professors, IEU departments).  
  • Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements. 



  • Bachelor’s Degree. 
  • Fluency in both English and Spanish, and good communication skills (verbal and written). 
  • track-record of customer interface, excellent organization skills, and a “can-do attitude”. 
  • Proficiency in Microsoft Office (Word, Excel and Powerpoint).  
  • Curious, open to learn and with team-working skills.  
  • Strong desire to work in a multicultural environment. 
  • Candidates must possess a valid EU work permit. 


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