Process Coordinator, IE University

Job Locations ES-Madrid
Posted Date 2 weeks ago(25/11/2022 11:17)
Job ID
# of Openings


The Institutional Effectiveness Data Coordinator will work as part of a larger team at IE University. He/she will assist the Data Officer in collecting, cleaning, processing, and interpreting data, presenting reports for internal and external evaluations, and help support and strengthen data-driven decisions for the different strategies of the University.


The mission of Institutional Effectiveness and Achievement (IEA) is to design, support, and facilitate a culture of continuous improvement.


Key Action Areas


  • The Institutional Effectiveness Process Coordinator reports directly to the Data Officer of the Institutional Effectiveness and Achievement unit.
  • The Institutional Effectiveness Process Coordinator will use data collection systems (survey tools, web searches) to prepare relevant ranking data for IE University programs.
  • He/she will support data collection processes. Acquiring data from primary or secondary data sources. Creating and maintaining databases, ensuring data integrity and normalization of the different variables.
  • Perform data cleaning when reviewing survey results and ranking-related data, prioritize business and information needs, and optimize efficiency and data quality.
  • Provide ongoing reports on ranking and other survey results.
  • Help identify new KPIs: interpret trends and patterns in data to demonstrate their impact and identify new process improvement opportunities.
  • The candidate will work with the engagement unit within the team to help support their different initiatives.




  • Advanced skills in Microsoft Excel.
  • Detail-oriented and well organized: Able to think logically, organize work flows efficiently, and propose solutions to problems independently.
  • Self-starter, motivated to learn and work as part of a multicultural team.
  • Familiarity with statistics and reporting packages (such as PowerBI) is an asset.
  • Degree in science or business will be valued.


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