Executive Director Masters Programs – School of Global & Public Affairs

Job Locations ES-Madrid
Posted Date 1 month ago(03/11/2022 15:53)
Job ID
2022-1669
# of Openings
1
Category
Other

Overview

Institutional Context:

IE University (IEU) is a private university with campuses located in Segovia and Madrid (Spain). IEU programs are run in English and Spanish and are compliant with the terms of the European Higher Education Area (Bologna Accords).

The University is comprised by five schools, including the School of Global and Public Affairs (SGPA) with a portfolio that includes several bachelor and master programs in international relations, economics, sustainable development and public administration.

General Function:

The Executive Director is responsible for the management of graduate programs in the School. The Executive Director will assist the leadership team in the execution of the School’s strategy across the graduate program portfolio. The Executive Director will represent the School externally when necessary and will interact with faculty, students, different departments of IE and external agencies as decision-maker on operational matters. The Executive Director will report to the Vice Dean for Management and Development and will manage the Graduate Programs team. The position will be located in Madrid.

Responsibilities

Key Responsabilities:

Internal, External and Operational Coordination:

  • Ensure the appropriate implementation of academic policies.
  • Prepare the budget of the masters programs together with the Vice Dean for Management and Development. Responsibly comply with the budget and support in its appropriate implementation.
  • Lead and coordinate certain activities and projects that are key to the masters programs success: openings and graduations, special activities, immersion weeks, electives, extracurricular activities, etc.
  • Work closely with the Vice Deans to promote curriculum innovation, mainly as to the viability of these ideas, possible reactions from the students to them, etc.
  • Attend all Directors’ Coordination Meetings and liaise with other programs’ Executive Directors and program staff.
  • Represent the School in meetings with external public agencies (ACSUCYL, ANECA) and coordinate with Ordenación Académica on the elaboration of official and periodical reports.
  • Supervise and take necessary measures to guarantee the validity of the program according to the Bologna Agreement that regulates the European Zone of superior education.
  • Coordinate operational issues related to graduate programs with other internal departments as required (admissions, marketing, communications, international development, finance planning & control, administration, careers, alumni relations, corporate and institutional relations, international mobility, facilities, IT, human resources, campus life…)
  • In particular: collaborate with the Admissions Department by participating in information sessions, openings, interviewing candidates, and collaborating with the Admissions Committee; and participate in the elaboration of the Marketing elements for the program, including brochures, webs and different materials.

Team Management:

  • Lead in the selection and recruitment of the masters program management team: Associate Director/s, Proogram Manager/s, Assistant/s, as well as evaluate the performance of each team member under the overall supervision of the Vice Dean for Management and Development
  • Ensure the proper running of program operations by supervising the work of the program´s management team.
  • Related to the previous point, interact with all School Departments that directly or indirectly participate in the development of the program and student services.

Student and Faculty Management:

  • Take ultimate responsibility for the overall graduate program delivery.
  • Ensure timely and smooth communication and relationships with students, professors and administration regarding graduate programs.
  • Evaluate and improve overall student experience.
  • Attend to students who need support, help or that need to solve a problem and have not been able to solve it in previous instances because of the complexity or exceptionality of their situation.
  • Direct communication with the professors who teach in their programs to ensure that they know the contents of the program perfectly, the profile of the students, request class marks in a timely manner; discuss possible contingencies that may arise to solve any problems in the best way possible.
  • Communicate the minimum academic grade for students who do not exceed certain criteria established in the academic guide.
  • Collaborate with the Vice Dean when deciding on whether or not to raise a case to the Ethics Committee informing the Committee members of the case details for later deliberation.

Development:

  • Monitor the educational market, and help develop and launch new graduate programs at IE SGPA
  • Lead strategic and special projects as agreed with the School leadership team.
  • Foster genuine partnerships with external stakeholders as well as promote, coordinate and support corporate initiatives within the ecosystem of global and public affairs, which may include capstone projects, seminars, international competitions, simulations, speaker-series, international exchanges, dual degrees, study treks, student clubs and other extra-curricular activities.
  • Support the broader knowledge ecosystem of centers and initiatives at IEGPA.

Qualifications

Requirements:

  • Minimum 5-8 years professional experience.
  • Master’s degree from a top-ranked university, preferably in International Relations, Political Science, Public Administration or MBA.
  • Bilingual in English and Spanish (written and oral), with substantial professional experience in both languages.
  • Robust strategic knowledge and experience in the global management education sector.
  • International professional experience is an asset.
  • Robust experience in supervisory and management roles.
  • Strong project-management and leadership capabilities.
  • Strong customer-management skills, with strong customer-oriented ethos.
  • Outstanding communication skills.
  • Solid capability to work under pressure and high level of accountability.

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