Assistant, Registrar's Office

Job Locations ES-Madrid
Posted Date 1 month ago(27/05/2022 16:01)
Job ID
2022-1193
# of Openings
1
Category
Other

Responsibilities

Key Action Areas:

  • Handle phone calls, enquiries and requests.
  • Manage the general email inbox of the Registrar’s Office.
  • Liaising with students, alumni, suppliers and other staff. Proactively manages the relationship with students after and during the program, provides them with relevant information, and solves problems and questions.
  • Liaise with Correos, Spanish Embassies, Consulates and other official offices.
  • Collaborate with other IE University Departments in order to ensure a successful student experience.
  • Manages and develops expertise in Atenea.
  • Provides the Associate Director and General Secretary with the necessary support.
  • Proactively manages the official enrolment process of students.
  • Assist in the preparation of reports.

Qualifications

Requirements:

  • Bachelor´s Degree.
  • Attention to detail and problem-solving skill.
  • Proficient in English and Spanish (written and oral).
  • Good organizational and time management skills.
  • Exhibits outstanding communication skills, strong teamwork, and customer service capability.
  • Able to manage multiple tasks simultaneously.

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