Course Coordinator Executive Education Online Programs

Job Locations ES-Madrid
Posted Date 1 week ago(13/05/2022 15:28)
Job ID
# of Openings


The coordinator will be responsible for carrying out academic, logistic, operational and enrollment related duties for Executive Education Online Programs (HiOPs) and other Online Solutions win the department.


  • Support during the enrollment process for the programs in question:
    • Coordinate with the corporate clients and internal teams to execute the enrollment activities for programs in question
    • Attend to any administrative duties to ensure a smooth running of the enrollment duties
    • Give first level technical support when needed by leads and/or participants
  • Execute the delivery of the online programs as part of the “success team”:
    • Support course delivery activities for both self-paced online components, online sessions, forums and the rest of the activities during the programs
    • Attend to administrative and logistical duties to ensure a smooth running of the initiates in charge in the department
    • Assist participants and faculty before, during and after the programs
    • Implement surveys and do the reports associated
    • Use different follow up actions and learning analytics to foster participants’ engagement and maximize learning, learners’ satisfaction and completion rate
  • Offer support for the creation of a community of learners during and after the program:
    • Support learners after the courses to create a community around topics and interests
    • Implement interaction channels to ensure communication with learners and among them.
  • Take an active role for communication with different stakeholders and particularly with client needs:
    • Prepare necessary presentation materials for meetings and corporate client reports.


  • Service and results orientation
  • Fluent in English and Spanish (mandatory). Some level of Arabic would be desirable,
  • Communication and team-member skills,
  • Detail oriented and open to learn
  • Microsoft Office knowledge, and some level of digital learning tools (such as Learning Management Systems and videoconference tools - Zoom)
  • Experience in managing learning programs/courses would be desirable.


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