Coordinator for International Modules, Provost's Office

Job Locations ES-Madrid
Posted Date 5 months ago(31/01/2022 15:20)
Job ID
2022-1029
# of Openings
1
Category
Program Management

Overview

This position reports to the Director of International Projects.The unit is responsible for the design, management and delivery of 30+ one week immersion modules for partner universities.

Responsibilities

Pre-program

  • Program creation Atenea platform
  • Scheduling of academic sessions/confirming with faculty
  • Request access to the documentation campus
  • Set-up campus online for each program
  • prepare invitation letters and visa requirement information for students.
  • Register students in CRM
  • Liaise with program coordinators at partner schools
  • Track student registration for each program
  • Send welcome emails to all program participants with respective links to register for access to program details and documentation.
  • Purchase student and faculty materials when needed
  • Manage all catering and restaurant bookings
  • Send schedule and attendance reminders to program faculty
  • Set-up classrooms the day before the program

Week Of Program

  • Organize airport transfers for groups upon arrival + transfers related to company visits + visits to Segovia and IE Tower.
  • Track Covid-19 passports for entry into IE campus (es)
  • Manage program cultural activities in other Spanish cities if required (Salamanca, Toledo, Córdoba).
  • On-site support for professors and participants during program week, including cultural visits, formal meals, and company visits.
  • Prepare certificates of completion for participants
  • Manage program evaluations

Post-program

  • Ensure that all program documentation + presentations is available on IE campus
  • Prepare expense reports for each program
  • Prepare program evaluation reports and distribute to faculty, program management + partner university
  • Prepare student experience report upon completion of each program
  • Prepare invoices for programs and follow-up on payments
  • Follow-up with partner university as needed

Additional Duties

  • Support program management in the creation of marketing material (brochures, flyers, etc.) used for promoting programs, as well as track lead generation through Power BI.
  • Support program management in creating agendas and budgets/forecasts for programs.
  • Support program management in the preparation of program contracts.

Qualifications

  • Bachelor’s degree.
  • Minimum 3 years of professional experience.
  • Fluency in both English and Spanish, (verbal and written).
  • Excellent organizational and communication skills.
  • Strong Microsoft Office (Excel, shortcuts, sorting functions, sorting & filtering data….).
  • Cross-cultural experience.
  • Strong project management skills & attention to detail.
  • Customer relations experience a plus

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